Clinex Healthcare provides contracted nursing capacity and workforce enablement to support healthcare providers and partners in agreed settings and services.
Clinex supplies registered nursing personnel to deliver services within the commissioning party’s clinical governance arrangements. Clinex does not diagnose, prescribe, or assume primary clinical authority unless explicitly agreed in writing.
Services are provided following a written service request, commissioning instruction, or service agreement. The scope, location, schedule, duration, and any required competencies must be agreed in advance.
The commissioning healthcare provider (or named referring clinician/service) remains the provider of record and retains overall clinical authority, unless explicitly agreed otherwise in writing. Clinex nurses work to the agreed scope, protocols, documentation requirements, and escalation pathways provided.
Where services involve direct service-user contact, the commissioning provider remains responsible for confirming suitability and ensuring appropriate consent is obtained and documented, unless otherwise agreed in writing.
Clinex maintains safeguarding procedures and will escalate safeguarding concerns through the agreed reporting pathways and in line with applicable law and policy requirements.
Clinex nurses work to standard precautions and clinically appropriate infection prevention practices, alongside any site-specific requirements. Where an environment is assessed as unsafe, services may be paused or withdrawn until risks are addressed.
Clinex maintains appropriate service records (e.g., visit notes, timesheets, handover records) and shares relevant information with the commissioning provider in line with agreed information-sharing arrangements and governance requirements.
Clinex processes personal data in accordance with GDPR and applicable Irish data protection law. Additional details are available in our Privacy Policy.
Clinex deploys appropriately registered, vetted, and inducted nurses whose competence matches the role and setting. Workforce compliance is monitored on an ongoing basis.
Fees, invoicing arrangements, and payment terms are set out in the relevant service agreement, schedule of fees, or written order.
Services may be amended, paused, or discontinued where clinically indicated, operationally necessary, or where agreed terms are not met. Where applicable, notice periods and cancellation terms will be set out in the service agreement.
Clinex welcomes feedback and manages complaints in line with its complaints procedure. Details are available on request.
Clinex’s liability is limited to the extent permitted by law and subject to the terms of the applicable service agreement.
These Terms and Conditions are governed by the laws of Ireland.
Clinex may update these Terms and Conditions from time to time. The most current version will be published on this website.
